FAQ

Who do you build websites for?

We design fast, modern sites for trades, startups and SMEs. Whether you need a simple brochure site, a lead-gen landing page, or a full shop, we focus on clear messaging, tidy UX and conversion — so enquiries go up and management stays simple.

How much does a 3–5 page website cost?

Our brochure sites start from £695. That includes mobile optimisation, clean build, contact forms and on-page SEO basics. After a quick discovery call, we’ll confirm a fixed quote and timeline so you know exactly what’s included before we begin.

How long does a small website take?

Most 3–5 page builds take 2–3 weeks from design approval to launch. Complex features, copywriting and feedback rounds can extend timelines. We map the project into simple milestones so you always know what’s next and what we need from you.

What do you need from me to start?

Brand assets (logo, colours), page list, rough copy or bullet points, images if you have them, and examples you like. We’ll guide you with a content outline and collect everything in a shared folder so production stays smooth and on schedule.

Can you redesign or fix my existing site?

Yes. We audit speed, structure, content and SEO, then recommend a focused refresh or rebuild. We keep what works, remove friction, and improve performance and conversion — without losing your brand feel or existing rankings where possible.

Will my site be mobile-friendly and fast?

Absolutely. Every site is responsive, image-optimised and built for Core Web Vitals. We keep layouts lean, scripts minimal and caching configured, so pages load quickly on real devices and connections — good for users and for Google.

Do you include SEO?

All builds include on-page SEO basics: clean structure, metadata, sitemaps and schema where suitable. For growth, we offer ongoing local SEO and Answer Engine Optimisation (AEO) — content, citations and GBP tuning to help you show up in Royston and surrounding areas.

Do you provide copywriting and images?

We can write concise, search-friendly copy and source quality licensed images. If you prefer to draft text yourself, we’ll supply a simple template and edit for clarity, tone and SEO so everything stays consistent and on-brand.

How many design revisions are included?

We include a clear concept round and a set of revisions during design and build. Most projects land within two cycles. If you need extra changes, no problem — we’ll agree a small, fixed add-on so budgets stay predictable.

Can I edit the website myself?

Yes. You’ll get an editor you can actually use, plus short Loom videos or a quick call to show you the basics: adding pages, editing text, swapping images and posting blogs. If you prefer us to handle updates, see our Care Plans.

Do you host websites and set up domains/SSL?

We can manage hosting, domain setup and SSL, or work with your existing provider. Our preferred stack includes daily backups, staging, uptime monitoring and security hardening so your site stays stable, fast and secure.

What about security, backups and updates?

We configure firewalls, automatic backups and core/plugin updates. On Care Plans, we also handle monitoring, fixes and performance checks. If anything breaks due to our build, we’ll fix it promptly within the warranty window.

Do you build online shops?

Yes. We create straightforward, secure e-commerce with clean product pages, simple checkout and sensible shipping/tax rules. We integrate common gateways, reviews and analytics, and can advise on imagery, product copy and merchandising.

Which payment gateways can you integrate?

We regularly use Stripe and PayPal, and can connect Klarna, Apple Pay/Google Pay and others where supported. We’ll recommend the simplest setup for your volumes, products and reconciliation needs.

Will you set up Analytics and Search Console?

Yes. We can add Google Analytics 4 and Search Console, set up key events, and submit sitemaps. If you’re running ads later, we’ll lay the foundations for conversion tracking so you can measure what matters.

Is the site accessible and GDPR-friendly?

We follow practical accessibility and privacy basics: readable colours and type, keyboard-friendly UI, alt text, cookie banner where needed and a privacy policy template. For industry-specific compliance, we’ll highlight any extra steps to consider.

What support do I get after launch?

Every project includes a short snag-fix period. For ongoing help, choose a monthly Care Plan for content updates, security, backups, performance checks and priority support — or just book ad-hoc help when you need it.

What are your payment terms?

Typically a 50% deposit to book the slot, with the balance on launch. For larger scopes we can split into milestones. Everything is agreed upfront, fixed and transparent — no surprise add-ons.

Which areas do you serve?

We work locally across Royston, Hertfordshire, Cambridgeshire, Essex and Bedfordshire, and remotely with clients across the UK. Calls, screenshares and a tidy workflow keep projects moving wherever you’re based.

What is a web app?

A web app is software you use in a browser. Unlike a simple website, it lets users log in, complete tasks and manage data—think booking systems, customer portals, dashboards and CRMs. It replaces spreadsheets and email chains with one secure, easy-to-use place for your team and customers.

What kinds of web apps do you build?

We design focused tools that solve real operational problems: job and project trackers, customer self-service portals, online bookings and payments, inventory and task workflows, reporting dashboards and admin back offices. Every build is tailored to your process, so it’s simple to use and delivers quick, visible wins.

How is a web app different from a website?

A website is mainly informational—pages people read. A web app is interactive software—users sign in, submit data, trigger automations and see personalised views. Web apps streamline operations, integrate with other systems and provide real-time reporting, often replacing manual tasks with automated, trackable workflows.

How much does a web app cost?

Costs depend on scope and integrations. A focused MVP that replaces a manual process typically starts in the low four figures, with budgets increasing for multi-role portals, payments and deeper integrations. After a short discovery call, we map user stories and provide a fixed phase-one quote with clear deliverables.

How long does it take?

Most MVPs launch in four to eight weeks, depending on features and feedback speed. We work in short sprints—plan, prototype, build, test, iterate—so you see working software early. That keeps risk low, priorities clear and improvements fast, without long gaps between decisions and results.

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